John Smith
- Total activity 55
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 26
Articles
Recent activity by John Smith-
Warranty Policy
Thank you for your interest in the products and services of our company. This Limited Warranty applies to physical goods, and only for physical goods, purchased from our company. What does this l...
-
How it works
We install a new gas cylinder, smart meter and stove in your home. We make sure it is properly installed and safe. You pay for the gas you need using M-PESA. The smart meter helps release t...
-
What happens if the gas run out at night?
We will replace your gas cylinder before it is empty. If you have cash in your M-PESA account you can buy more gas. You can always check the amount of money in your M-Gas account anytime by pressin...
-
How does online shopping work?
All you need to do is SIGN UP by providing some basic information, and specifying your delivery address or Click n Collect collection point. Then, you’re ready to get started. Once you have c...
-
How can I pay my store account?
You will receive a monthly statement showing your balance and amount due You can pay via Debit Order OR EFT Reference: Your 16 digit Smart Shopper number
-
What is I lose my card?
Call us on 0861 555 995 (please have your ID number ready) For your protection, we will block your card until you’ve visited a Pick n Pay store to collect a new Smart Shopper card. Remember we c...
-
What do I need to apply?
To apply for a Pick n Pay Store Account you must: Be 18 years or older. Earn at least R2 000 a month. Provide a valid ID or drivers Licence. You will be required to provide proof of income ...
-
How can I check my balance?
That’s easy – you’ll find your balance on your monthly statement Dialling *120*2483*YOUR 16 digit Smart Shopper Card Number# (20c per enquiry) Visit the self-service website. Ask at the till point ...
-
How do I set up my trade account?
If you meet the requirements, email business@hanyretail.co.za to request an application form. You can also download the form online, by logging in and clicking on YOUR ACCOUNT and REGISTER FOR A BU...
-
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...